This policy sets out exactly what information 88fb5 collects when you open an account, make a deposit through Rocket or Upay, or contact our support team — and how that information is used, stored and protected. Access to our platform and the applicability of this policy depend on your local law and the eligible regions we serve.
Account data handled transparently
Rocket, Upay and Bank Transfer transaction records
Your rights to review and correct your data
Contact path for data questions
POLICY SCOPE DETAIL
How 88fb5 Handles Your Information
When you register, we collect the details you enter directly: your name, contact information and the account credentials you choose. When you make a transaction — whether through Rocket, Upay or Bank Transfer — we record the method used, the amount and the timestamp. We do not store your full mobile wallet credentials or bank account numbers beyond what is required to process and verify the transaction you initiated. We also collect technical data automatically: your device type, the browser you use to access the lobby, your IP address and session activity. This data is used to keep your account secure, detect unusual login attempts and improve how the platform loads on your device. Data collected during account registration is retained for as long as your account remains active and for a further period required by applicable rules in the regions we serve. If you close your account, we will retain only what we are required to keep under applicable obligations. We do not sell your personal data to third parties. Any third-party service that touches your data — such as payment processors handling your Rocket or Bank Transfer transaction — is bound by its own data obligations, and we name those contact points in the support section below.
Rocket transactions
Transaction reference, method name and amount are logged against your account at the time of the deposit or withdrawal request.
Upay records
Upay payment events are recorded in your account wallet history, visible after login under your transaction log.
Bank Transfer history
Bank Transfer entries include the transfer reference and date. Your full bank account number is not stored on our platform.
Account credentials
Login credentials are stored in encrypted form. We do not have access to your plain-text password at any point after it is set.
WHAT THIS COVERS
Where This Policy Applies and What It Does Not Cover
This policy applies to data collected directly through the 88fb5 platform — account registration, wallet activity and support correspondence. It does not extend to third-party services you reach from our pages, and it operates only within the regions where our platform is accessible under local law.
Account access and registration
All data you enter when opening or updating your account is covered by this policy. This includes your contact details, login history and any verification documents submitted through the account dashboard.
Wallet and payment transactions
Transaction records created when you use Rocket, Upay or Bank Transfer are within scope. The payment provider that processes the transfer operates under its own separate privacy terms, which we do not control.
Platform content and game sessions
Game session data — such as bet history visible in your account — is collected to maintain your record and resolve disputes. Game content itself is supplied by studios; session data stays on our platform.
Third-party services and external links
If you follow a link from our pages to an external site or service, this policy stops at our domain boundary. We are not responsible for the privacy practices of any external destination.
YOUR ACCOUNT RIGHTS
Practical Steps to Manage Your Data on 88fb5
You have clear, actionable options when it comes to the data we hold. After logging in, your account dashboard shows the personal details currently on record — name, contact number and registered payment method references. If any detail is outdated or incorrect, you can update most fields directly from that screen; for changes that affect identity verification, the correction goes through our support team. Your full transaction history — covering every Rocket, Upay and Bank Transfer event — is visible in the wallet section of your account, giving you a running paper trail without needing to contact us. If you want to understand what specific data we hold beyond what the dashboard shows, or if you want to request deletion of your account and its associated records, raise the request through the support contact path listed in this policy. We will respond within the timeframe applicable to your region.
Review your account record
Log in and open the account settings page. Your registered name, contact details and linked payment references are displayed there for your review.
Correct personal details
Minor updates can be made in-dashboard. For identity-level corrections, contact support with the change you need and the account email used at registration.
Request your full data record
If you want a summary of all data we hold beyond the dashboard view, submit a written request through the support email. We will acknowledge the request and respond within the applicable regional period.
Request account and data deletion
Contact us directly to start the closure process. We will retain only what applicable obligations require and confirm what has been removed once the process is complete.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
For any question specifically about how your data is handled — correction requests, deletion requests or questions about a specific transaction record — use one of the contact routes below. When you write in, include your registered account email and a short description of the data matter so we can locate your record without delay.
Email support
Send your data or privacy question to our support email address shown on the Contact page. Include your account email and the nature of the request.
Live chat
The live chat option is accessible after login from the account dashboard. Use this for quick clarifications about your transaction record or account data fields.
Written data request
For formal requests — such as full data access or deletion — submit through email with the subject line clearly marked as a data request. We track these separately from general support tickets.
DATA HANDLING PRACTICES
How We Protect and Retain Your Information
Account security and data retention are not afterthoughts here. We apply encryption to stored credentials, limit internal access to account data on a need-to-know basis and log access events for audit purposes. Cookies used on the platform are limited to session management and performance — we do not use advertising cookies to track you across unrelated sites.
Encrypted account credentials
Your password and sensitive account fields are stored using one-way encryption. We cannot retrieve your plain-text password, and neither can any support agent — a reset flow is the only recovery path.
Cookie use
We use session cookies to keep you logged in and performance cookies to measure page load behaviour. You can manage cookie preferences through your browser settings at any time.
Data retention period
Active account data is retained while your account is open. After closure, we keep only what applicable obligations in your region require, and no longer. Specific retention periods are available on request.
Who to contact for policy changes
If this policy is updated, the revised version is posted on this page with the date of change noted at the top. For questions about a specific change, contact us through the support email listed above.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
The questions below cover the data and account topics we hear most often. If your question is not here, reach out through the support contact path listed above.
What personal data does 88fb5 collect when I register?
We collect the name, contact number and email you enter during registration, along with the login credentials you set. We also log your device type and IP address automatically when you access the platform, for account security purposes.
Is my Rocket or Upay wallet number stored on the platform?
We record the payment method name and transaction reference against your account for your wallet history. Your full Rocket or Upay number is not stored on our platform beyond the minimum needed to process and confirm the transaction you initiated.
How do I see the data 88fb5 holds about me?
Log in and check the account settings and wallet history pages — these show your registered details and full transaction log. For a broader data summary beyond those pages, submit a written request to our support email with your account email address included.
Can I correct my account details if they are wrong?
Yes. Contact details and most account fields can be updated from the account dashboard after login. For changes that affect your verified identity record, contact our support team directly with the correction you need and your registered email.
Does 88fb5 share my data with other companies?
We do not sell your data. Payment processors handling your Rocket, Upay or Bank Transfer transaction receive only what is needed to complete that transaction. They operate under their own terms. We do not pass your data to unrelated third parties.
Does this policy apply to me if I am in Bangladesh?
The policy applies to all accounts on the 88fb5 platform. However, the specific rights available to you and our obligations regarding retention and disclosure depend on your local law and the eligible regions we serve at the time you use the platform.
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